Platform · AI

Artificial intelligence that
works for you.

From our automation platform with AI agents to custom system development — Caramelo AI is by your side at every step.

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Plataforma Caramelo
Meet the Agents

AI Agents

Choose your AI Agent and Transform your Business

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Available

Salesperson

Qualifies leads, presents proposals, and closes deals with full autonomy, 24/7.

Configure
Available

Office

Manages internal tasks, scheduling, and administrative workflows with precision and efficiency.

Configure

Custom

Need something specific? Train your own agent with your documents and data.

Create agent
WhatsApp Integration
Connect agents to WhatsApp Business API with no technical effort.
24/7 Support
Your agents never sleep — uninterrupted service every day.
AI Experts
Analysis and development of high-level automations for your business.
Infrastructure
Defined Scalability
Grow without limits with our elastic infrastructure that meets your business demands in real time, with no bottlenecks and zero operational complexity.
Escalabilidade
Multichannel Simulation

Your Agent on Any Channel

See how your AI agent communicates natively on each platform — with the language and visual your customers already know.

carameloai.com/imobiliarias
Richard Real Estate
Richard Real Estate
online

Hi, I'm Richard Real Estate!

What are you looking for today?

14:22

Hi! I saw the house ad in Granja Viana 🏡

14:22

Hi Beatriz! Great to hear from you 😊

We have beautiful options there. Can you tell me a bit about what you're looking for? Bedrooms, kids, price range...

14:22

3 bedrooms, I have 2 kids (7 and 10 years old) and up to 1.2M

14:23

Perfect 🙌 I'll select options near good schools. Can I send you a quick audio with 3 options?

14:23
web.telegram.org
Buscar
AI
Alliance Real Estate Bot
/imovel #4821 selecionado
agora
NI
Notícias Imobiliárias
Selic mantida em 11,25%...
2h
IS
Grupo Investidores SP
Renato: alguém viu o lança...
1d
AI
Alliance Real Estate Bot
bot · @alliancerealestate_bot
Today

Hi! I saw the house ad in Granja Viana 🏡

14:22

Hi Beatriz! Great to hear from you 😊

14:22

We have beautiful options there. Can you tell me a bit about what you're looking for? Bedrooms, kids, price range...

14:22

3 bedrooms, I have 2 kids (7 and 10 years old) and up to 1.2M

14:23

Perfect 🙌 I'll select options near good schools. Can I send you a quick audio with 3 options?

14:23
Message...

Website Visitor

RECEPTIVE SERVICE

CHANNEL
Web Chat Widget Site
USER TYPE
Lead (cold, exploring site)
INTERACTION
Exploratory text. The user wants to be guided.
AI TONE
Welcoming and consultative. Uses emojis moderately to build connection.
STRATEGY
Qualification. Understand the family profile and price range before suggesting options.
SCENARIO
Visitor on the real estate site · looking for family properties · accepts friendly guidance

Quick Service

DIRECT CONTACT

CHANNEL
WhatsApp
USER TYPE
Interested client (hot)
INTERACTION
Short messages. Dynamic responses like in a real conversation.
AI TONE
Friendly and close. Acts as a partner broker on WhatsApp.
STRATEGY
Speed and convenience. Send direct options and focus on scheduling a visit.
SCENARIO
Contact via ad · expects agility · informal mobile communication

Professional Investor

BOT ACCESSED BY RECURRING USER

CHANNEL
Telegram
USER TYPE
Investor (no personal data exposed)
INTERACTION
Via commands and inline buttons. Clear structure, no frills.
AI TONE
Direct and technical. Objective data, ROI, profitability, no decorative emojis.
STRATEGY
Efficiency. Investor doesn't want "vibes" — wants good data fast.
SCENARIO
Experienced investor · uses /buy /rent commands · prefers buttons and structure
Total Monitoring

Observability and
Total Context

  • Track every interaction in real-time with full conversation history and agent decisions.
  • Live performance monitoring — response metrics, conversion rates, and satisfaction.
  • Proactive alerts and automatic reports so you never miss a critical insight.
Agent Performance — last 24h
Conversion Rate
Customer Satisfaction
Response Time
94%
Uptime
1.2s
Avg. Latency
4.8
NPS Score
Advanced Automation

Advanced Conversational Flows

Automate complex interactions with intelligent flows that understand context and make real-time decisions.

01
Mini Courses
Deliver educational content sequentially and interactively directly via chat, with automatic progression.
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02
Marketing Strategies
Segment and nurture leads with personalized conversational campaigns based on behavior and interest.
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03
Qualification
Automatically filter and prioritize leads with intelligent questions before forwarding to the sales team.
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04
Intelligent Onboarding
Guide new customers and employees through personalized welcome flows that accelerate activation.
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05
External Platform Integration
Connect your agents to CRMs, ERPs, and marketing tools via API with no-code visual configuration.
Coming soon
In development
New flows arriving soon

Companies that trust Caramelo AI

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Artificial intelligence at the center of your business — from customer service to operations, everything connected and automated.

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