The Caramelo AI agent can be published in different ways, depending on where it will run and who can access it. It all happens in the agent’s Channels tab: open the project, click AI Agent Robots, open the agent and go to Channels.
Before following the guides in this section, see which option fits your case:
| Channel on the platform | Where to use | Who can access | Guide |
|---|---|---|---|
| Public link or Website embed | Open websites, landing pages, blogs and links on social media | Any visitor | Public Chat |
| Authenticated web (intranet) | Intranets, customer portals, ERPs and web systems where the user has already logged in | The chat inherits the logged-in user’s identity (name, email and ID from your system) | Authenticated Chat |
| Password-protected web | Closed groups, like your team, VIP customers or beta testers | Anyone with the link and the shared login and password | Login and Password Chat |
The Channels tab also connects the agent to WhatsApp, Telegram and Slack. These channels don’t have a guide here yet. For WordPress websites, there’s also a plugin that installs the chat without editing code.
⚠️ Heads up: creating a connection doesn’t publish a version of the agent. Until a version is published, the chat answers with the current draft.
Below are the guides available in this section: