SMB · QUICK INSTALLATION

Your first digital salesperson

Installed, configured, and working. Recover sales and serve 24/7 without hiring more people.

I want to install for my store
↓85% support wait time
+32% checkout conversion
75% automated resolution

Why are you losing sales?

WhatsApp and website inactive at night

Customers ask out of hours and buy from the competitor who responds faster.

The Caramelo Solution:

Agent active 24/7 answering doubts, capturing leads, and generating checkout links.

Manual catalog queries

You or your team waste hours checking if you 'have the red one in size M'.

The Caramelo Solution:

Connected catalog. The AI searches, confirms, and sends the photo to the customer.

Forgotten abandoned carts

The customer gets to the checkout and gives up. No one contacts to revert.

The Caramelo Solution:

Automatic flow via WhatsApp offers a coupon or help a few hours later.

Lack of organized history

The store's WhatsApp becomes a mess, not knowing who bought what.

The Caramelo Solution:

Unified and simple inbox with conversation summaries.

Focus on shipping the products. Leave customer service to us.

A solution designed for the reality of SMBs that have no time to waste.

Activation in 48h

No long projects. We configure the agent with your rules in record time.

Your Brand's Tone

Say goodbye to 'robot service'. The AI speaks exactly your language.

Easy to Use

You don't need to know how to program. If you use WhatsApp, you know how to use Caramelo.

CONVERSATIONAL AI

Your smartest sales associate — always available

  • Answers product questions, checks stock & prices in real time
  • Handles order status, returns and exchanges autonomously
  • Escalates to a human agent only when genuinely needed
  • Works on WhatsApp, Web Chat, Telegram, and your own site
IA Vendedor
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Real outcomes for real e-commerce businesses

↓ 85%
Reduction in support wait time
+ 32%
Increase in checkout conversion
4.8/5
Average customer satisfaction rating
75%
Automated resolution rate

"We deployed the abandoned cart recovery flow in one afternoon. In the first week, we recovered $12,000 in lost sales."

Operations Manager, Fashion E-commerce

"Our B2B portal with authenticated chatbot reduced our sales team's workload by 60%. Resellers get instant quotes 24/7."

Head of Sales, Wholesale Distributor
↓ 85% wait time — See the full retail case study →

Growing fast?

If you have more than 5 agents, complex integrations, or need advanced marketing automations, discover the solution for Mid-Market.

Discover superior solution

Dê o Próximo Passo

Converse com nossa equipe para desenharmos a solução ideal para o seu negócio.

I want to install for my store