ABOUT THE SERVICE
We appreciate your choice of Caramelo AI as your platform for artificial intelligence automation. Caramelo AI, a service of Caramelo Vendedor, a privately held company registered under CNPJ 59.758.824/0001-78, headquartered at Leme, Rio de Janeiro, RJ, offers innovative solutions to optimize processes through artificial intelligence, integration, and system automation.
TERMS OF USE
By accessing and using Caramelo AI, you agree to be bound by these Terms of Use, all applicable laws and regulations, and you agree that you are responsible for compliance with all local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site.
PERMITTED USE
You agree to use Caramelo AI only for lawful purposes and in a way that does not infringe on the rights of, restrict, or inhibit the use and enjoyment of the service by any third party. Unauthorized or improper use of this service may give rise to a claim for damages and/or be a criminal offense.
PRIVACY POLICY
Commitment to Privacy
At Caramelo AI, we are committed to protecting the privacy and security of our users’ personal data. This section details the practices for collecting, using, storing, sharing, and protecting personal data, in compliance with applicable data protection laws, including but not limited to the General Data Protection Law (LGPD), General Data Protection Regulation (GDPR), and other relevant legislation.
Data Collection
We collect information you provide directly when registering, using our services, or participating in activities on Caramelo AI. This may include, but is not limited to, your name, email address, contact information, usage preferences, and feedback on services. We may also automatically collect information about your use of the service, such as access logs, IP addresses, and cookie information.
Data Usage
The data collected is used to:
- Provide, maintain, improve, and personalize our services;
- Process transactions and send service-related notifications;
- Respond to inquiries and provide user support;
- Improve the security of users and services;
- Conduct research and analysis to better understand how our services are used;
- Comply with legal obligations.
Data Sharing
We do not share your personal information with third parties, except:
- To provide requested services, with your consent;
- To comply with laws, respond to legal processes, disputes, and/or governmental requests;
- To detect, prevent, or otherwise address fraud, security, or technical issues;
- In the context of a company merger, acquisition, or sale of assets.
Data Protection
We adopt technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. We are committed to taking all reasonable precautions to ensure the security of your data.
User Rights
You have rights regarding your personal data, including the right to access, correct, delete, object to processing, restrict processing, and data portability. To exercise these rights, contact us through the provided channels.
Privacy Policy Changes
We may update our Privacy Policy from time to time. We encourage you to periodically review this page for the latest information on our privacy practices.
LIMITATIONS OF LIABILITY
Caramelo AI and all content are provided “as is.” To the fullest extent permitted by law, we will not be liable for any direct, indirect, incidental, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising from the use or inability to use the service.
RESPONSIBILITY FOR AI-GENERATED CONTENT
Caramelo AI uses advanced artificial intelligence technologies to generate content and optimize processes. However, it is important to acknowledge that despite its high accuracy and learning capability, AI-based tools may occasionally generate inaccurate, incomplete, or inappropriate content.
Therefore, we emphasize that Caramelo AI cannot be held responsible for any errors, inaccuracies, or inadequacies in the content generated by artificial intelligence. The responsibility to review, validate, and ensure the suitability of the generated content before final use rests solely with the user. We strongly encourage all users to exercise due diligence and carefully review all content generated by the platform before using or publishing it.
By using Caramelo AI, you acknowledge and agree that the use of any content generated by our platform is at your own risk, and you assume full responsibility for any consequences that may arise from using such content, including but not limited to the need to make corrections, the suitability of the content for specific purposes, or compliance with any applicable laws or regulations.
Please be aware that we are continuously working to improve the accuracy and reliability of our service, but we emphasize the importance of human review as an essential part of using AI-generated content.
CHANGES TO TERMS AND CONDITIONS
We reserve the right, at our discretion, to modify or replace these Terms at any time. It is your responsibility to periodically check for changes. Your continued use or access to the service after the posting of any changes to these Terms constitutes acceptance of those changes.
CONTACT
If you have any questions or concerns about these Terms of Use, please contact us at contato@carameloai.com.